Support

Frequently asked questions

OneLine is a T-shirt subscription service. You get 1 shirt delivered to your front door every 2 months.

Each design uses one unbroken line. Each shirt shares a story of strength. We aim to build more positive and hope for the future, so you can live your best life and help others do the same.

OneLine is the realisation that when you die you will have 2 dates either side of a Line. That single Line represents your whole life. You only get OneLine. You only get OneLife - make it a good one.

Our shirts are standard T-shirt sizing.
Men sizes range from S to XXL
Women sizes range from XS to XXL

To help with women size conversions
XS = 2-4
S = 6-8
M = 8-10
L = 12-14
XL = 14-16
XXL = 16-18

You choose your size during the subscription process.

OneLine does bi-monthly launches. Orders will be completed and sent out on or after the 20th of each 2nd month.

You will be billed for your first T-shirt upon signing up. You will then be billed on the 20th of each 1st month in the bi-monthly process. For example you may be billed on the 20th of August and you shirt will be completed and sent out on the 20th of September.

If your payment method declines, we will notify you via email and attempt to reprocess the transaction again at a later time.

You can cancel at any time through your account portal on the website, although we don’t think you’ll want to, we have too many lives we need to help.

Yes, you can change your subscription at any time. Simply login to your account from the website and make the change in your account portal.

You cannot select the design of your t-shirt. All designs are expertly completed by our local artist, meaning that the T-shirt you get will have never been seen before and never be sold again. All designs are completed using one unbroken line... Say what! Yes. All designs are completed using OneLine.

Apart from the obvious - we are OneLine. The main reason all designs are OneLine is a metaphor for life. We want our designs to be a representation of how to live the best life you can. Which is in our belief to keep your pen on the paper. It doesn't matter how hard things get or how hard things seem, it always best to keep going because starting again takes more energy then to just keep going. Of course if you need to start again, we are there for you. We believe in you.

OneLine is a T-shirt subscription service where each design you get is a surprise. We work very hard to make sure our designs look great and we hope you love every design. However if you're part of the OneLine team and don't love the design, we know you're absolutely going to love the message behind the design.

Not currently. Stay tuned.

We offer FREE shipping.

We offer a full refund, if required as per the Australian Consumer Laws. Please email support@onelineclothing.com.

We do not offer exchanges - if you have the wrong size we want you to gift that OneLine to someone who shares the OneLine life, and it fits then email support@onelineclothing.com and we will change your size in your account and send you a your OneLine shirt, that fits - FREE of charge. It's the only right thing to do - you're part of the team.

Subscriptions cost AUD $34. So each exclusive T-shirt costs you $34 and is delivered right to your front door.

Our T-shirts are 100% combed ring spun premium cotton. The cotton for our shirts are part of the Cotton made in Africa (CmiA) initiative. This means the the cotton is environmentally responsible. The cotton is rain-fed, ultilises principles of soil conservation and reduced pesticides. The manufacturing of OneLine shirts adheres to important ILO labor laws and is independently audited. Each OneLine shirt sold helps cotton farmers improve their standard of living.